All too many contractors’ phones are all too silent these days. Read what Management Talk columnist Michael Stone has to offer by way of advice for getting some jangling on the phone and some jingling in your pocket. Read more »

Posted in RB February 2010, Rural Builder Magazine | Leave a comment

Redeem the downtime

Posted on March 5, 2009 by Michael Stone

Let people know you’re here to help them Read more »

Posted in RB March 2009, Rural Builder Magazine | Leave a comment

What does generosity cost?

Posted on October 20, 2008 by Michael Stone

Don’t confuse ‘giving it back’ with ‘getting it back,’ says Management Talk columnist Michael Stone Read more »

Posted in Rural Builder Magazine | Leave a comment

This guy says I’m overcharging

Posted on September 8, 2008 by Michael Stone

What’ll you do if the customer decides, when the balance is due, that he doesn’t like your bill? Read more »

Posted in Rural Builder Magazine | Leave a comment

Getting it done with your suppliers

Posted on July 15, 2008 by Michael Stone

Management Talk columnist Michael Stone addresses some of the flubs and flops that can happen simply because of a lack of communication. Read more »

Posted in Rural Builder Magazine | Leave a comment

Don’t give your work away

Posted on May 7, 2008 by Michael Stone

If the customer isn’t committed, don’t spend the time, advises Michael Stone, Rural Builder magazine’s Management Talk columnist. Stone has a track record of more than three decades in the construction industry. Read more »

Posted in Rural Builder Magazine | Leave a comment