James Hardie Launches JHinsite Technical Services Platform

CHICAGO — James Hardie Building Products Inc., has launched an advanced support site for commercial customers, JHinsite.com.

By registering as a member-user and creating a free account, multi-family and commercial architects, engineers, general contractors and consultants have immediate access to:

  • Complete product information, technical documents and specifications
  • BIM/Revit content for download
  • Alternative design supplements, backed by James Hardie expertise
  • Technical briefs on a variety of industry topics
  • Ability to choose and schedule an AIA Continuing Education presentation in-office
  • Individualized project library

Online tools include:

  • Product fastening solutions to wood and steel
  • Cladding and furring fastening solutions for up to 4-inch continuous insulation
  • Off-stud panel solutions
  • 1- and 2-hour fire-rated assemblies
  • Sustainability rating request tool

The website also enables direct communication with James Hardie technical experts:

  • Toll-free phone line direct to James Hardie R&D’s JHinsite team
  • Expedited email and technical service responses, including written fastening advice, guidance on issues not addressed in literature, and technical consultations conference calls
  • Live chat

“The JHinsite platform is a state-of-the-industry tool to put advanced technical support in the hands of our very important commercial customers,” noted Chad Diercks, technical services manager. “When questions arise on a particular application or installation, they can be quickly and easily addressed, setting everyone up for success. The tools provided on the site are engineered to help industry professionals design and build better and more efficiently so they can offer the very best to their clients.”

 

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